All your Questions Answered


Visa Requirements : Available online please check the government website click here

Currency: Tanzanian Shillings (TZS) and American Dollars (USD) are widely accepted. ATM machines are available

Time Zone: 3 hours ahead of GMT (2 hours in summertime)

Electricity: We provide both European and UK-style plugs (220V) and additional adapters upon request.

Language: Swahili, English

Weather: September to April (26-32˚C), May to August (25-28˚C)

We understand that planning your travel can be a daunting task. That’s why we recommend our trusted partner travel agency, Stratford Travel, to assist you with booking your flights. With over 25 years of experience in arranging flights for volunteers and travelers worldwide, Stratford Travel is your reliable partner in ensuring a smooth journey to your desired destination.

Safe and Reliable Airlines: They work exclusively with safe and reliable scheduled airlines to ensure your safety and comfort throughout your journey.

Effortless Transfers: They arrange transfers and connecting flights automatically, saving you the hassle of navigating complex travel itineraries.

Timely Updates: You’ll receive timely updates on important details such as timetable changes, overnight stops or delays, baggage allowances, and time-zone or date changes.


Optimized Routes: Stratford Travel selects sensible routes and layover times, ensuring the most convenient and efficient travel experience.

Tailored Airport Selection: Some of the countries we operate in have specific airports that cannot be easily booked online. Stratford Travel’s knowledgeable staff can book the exact airports you need to fly to.

Global Reach: If you plan to travel independently before or after your volunteering experience, Stratford Travel can assist you in booking flights to destinations worldwide.



Q: What is my destination airport?

You will either land in Dar es Salaam or Zanzibar Tanzania and then a very short connecting flight to Pemba Island or a fast ferry.

Q: What if I need to change my flights?

No worries! Simply contact Stratford Travel, and they will handle all necessary changes on your behalf. Please note that changing your flights may incur penalties and possibly a fare difference, which Stratford Travel will inform you of before finalizing any changes.

Q: What will my baggage allowance be?

The baggage allowance for your flights depends on each airline and booking class. Stratford Travel will provide you with information about your baggage allowance while working on your flight itineraries.

Q: Can I choose my seats?

The ability to choose your seats depends on the airline you are flying with. Some airlines allow pre-arranged seating, while others assign seats on the day of the flight. Stratford Travel will provide you with relevant information based on your airline choice.

For any additional inquiries or if you need further assistance, please don’t hesitate to get in touch with us. We are committed to making your travel experience with Waterfall Retreat as seamless and enjoyable as possible.